Privacy Policy

Your privacy and data security are our top priorities. Learn about how we protect your information and maintain compliance with Australian privacy regulations.

Last Updated: March 15, 2024

Introduction

Eleticle (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your data. This privacy policy explains how we collect, use, and protect your information when you use our services or visit our website.

Data Collection and Use

Information We Collect

  • • Contact information (name, email, phone number)
  • • Company details and business requirements
  • • Technical information related to your AI infrastructure needs
  • • Website usage data and analytics

Data Security

We implement robust security measures to protect your information:

  • • All data is stored securely within Australia
  • • Industry-standard encryption for data transmission
  • • Regular security audits and updates
  • • Strict access controls and authentication measures

On-Premises Solutions

For our on-premises AI solutions:

  • • Your data remains within your infrastructure
  • • We do not collect or store your business data
  • • Maintenance and support are conducted according to agreed security protocols
  • • All deployments follow Australian data sovereignty requirements

Data Retention

We retain your information only for as long as necessary to provide our services and fulfill our legal obligations. You can request deletion of your data at any time.

Your Rights

Under Australian privacy law, you have the right to:

  • • Access your personal information
  • • Request corrections to your data
  • • Withdraw consent for data processing
  • • Lodge a complaint about data handling

Contact Us

For any privacy-related queries or requests, please contact our Privacy Officer:

  • Email: privacy@eleticle.com
  • Phone: +61 0410 200 366
  • Address: 6 Ben Lomond Street, Aspley, QLD 4034, Australia

Have Questions About Your Privacy?

Our team is here to help you understand how we protect your data and maintain compliance with Australian privacy regulations.